Shipping policy

Last Updated: 04/04/2026

Order Processing

All orders placed through NIMBUS are processed within 1–3 business days, excluding weekends and holidays.

Once your order has been processed, it is prepared and shipped. You will receive a confirmation email with tracking information once your order has been dispatched.

Please note:

  • Processing times are estimates and may vary
  • Delays may occur due to high demand or operational factors

Shipping Times

Shipping times vary depending on your location and selected shipping method.

Estimated Delivery Times:

  • United States: 7–20 business days
  • International: 10–30+ business days

These timeframes are estimates only and not guaranteed.

Delays may occur due to:

  • Carrier issues
  • Customs processing
  • Weather conditions
  • Holidays or high-volume periods

Shipping Disclaimer

We work to ensure orders are delivered as efficiently as possible. However:

  • Delivery dates are not guaranteed
  • Once shipped, orders are handled by third-party carriers
  • We are not responsible for delays caused by carriers or external factors

By placing an order, you agree that:

  • Shipping timelines are estimates
  • External delays are outside our control

Lost, Stolen, or Delayed Packages

Once your order has shipped and tracking is provided, responsibility transfers to the shipping carrier.

NIMBUS is not responsible for:

  • Packages marked as delivered but not received
  • Lost or delayed shipments
  • Theft after delivery

If you experience an issue, please contact the carrier directly using your tracking number.

We may assist where possible, but replacements or refunds are not guaranteed for shipping-related issues.

Customs, Duties & Taxes (International Orders)

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Additional fees

These charges are not included in your purchase and are the responsibility of the customer.

We are not responsible for customs delays or additional charges.

Incorrect Shipping Information

Customers are responsible for entering accurate shipping details.

NIMBUS is not responsible for orders shipped to:

  • Incorrect addresses
  • Incomplete addresses provided at checkout

Orders affected by incorrect information may not be eligible for replacement or refund.

General Shipping Conditions

We reserve the right to:

  • Refuse or cancel orders if necessary
  • Limit shipping to certain regions

All shipping policies are subject to change without notice.